Legal
Protocols

1.1 Controller Identity
The controller responsible for the processing of personal data is Next Script Grid, located at Calle Álvarez de Lugo 16, Piso 2, Santa Cruz de Tenerife, Santa Cruz de Tenerife, Spain. Contact email: [email protected].

1.2 Data Collection
We process personal data provided directly by the user (e.g., name, email address, phone number, and project details) for the purpose of managing business relationships and providing requested technical services. This processing is based on Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(f) GDPR (legitimate interest in efficient business communication).

1.3 Data Retention
Personal data will be stored for as long as necessary to fulfill the purposes for which it was collected. Once the business relationship or the statutory retention period has ended, the data will be securely deleted or anonymized.

1.4 Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, and erase your personal data. You also have the right to restrict processing, data portability, and to object to the processing of your personal data for direct marketing purposes. To exercise these rights, contact [email protected].

2.1 Strictly Necessary Cookies
These cookies are essential for the operation of our web platform. They enable core functions such as security, network management, and account access. Without these cookies, the services you have asked for cannot be provided.

2.2 Functional Cookies
We may use functional cookies to remember your preferences and settings. These cookies improve your user experience by remembering choices you have made, such as your language preference or region.

2.3 Managing Cookies
You can manage your cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of this website and the quality of our services.

3.1 Project Milestones
Refunds for technical services are evaluated on a milestone-by-milestone basis. If a project phase has been completed and delivered as per the agreed-upon specifications, that portion of the fee is non-refundable.

3.2 Cancellation
Clients may cancel a project before the commencement of a specific phase with a written notice of 14 days. In such cases, a refund for the uninitiated phase will be issued, minus a 10% administrative fee.

3.3 Disputes
Any disputes regarding refunds must be raised in writing within 30 days of the project milestone delivery. We commit to resolving all disputes through good-faith negotiation within the framework of EU consumer protection laws.

4.1 Intellectual Property
Upon full payment of the agreed-upon fees, the client receives full ownership and intellectual property rights to the custom-built software, code, and digital assets specifically created for the project. Next Script Grid retains the right to use anonymized technical patterns and methodologies for future development.

4.2 Limitation of Liability
Next Script Grid shall not be liable for any indirect, incidental, or consequential damages, including loss of data or profits, arising out of the use or inability to use our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

4.3 Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the project lifecycle. This obligation survives the termination of the service agreement for a period of two (2) years.

4.4 Governing Law
These terms are governed by the laws of Spain and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Santa Cruz de Tenerife, Spain.